British Council Jeddah, Saudi Arabia Customer Care Phone Number, Address, Email

British Council in Jeddah, Saudi Arabia Customer Care Phone Number, Address, Email, Hours, Website and Social Media

British Council in Saudi Arabia

The British Council is a British organization that promotes cultural relations and educational opportunities globally through language courses, cultural exchanges, and educational programs. It aims to foster mutual understanding and cooperation between the UK and other countries.

Address: Prince Abdul Majeed District, Jeddah 22432, Saudi Arabia.

Phone: +966 9200 03668

Email: KSAinfo@sa.britishcouncil.org

Website: saudiarabia.britishcouncil.org

Map: View Google directions here.

About British Council

Founded: 1934

Founder: Government of the United Kingdom

Headquarters: London, United Kingdom.

The British Council is a UK government-affiliated organization that operates in over 100 countries, promoting British culture, education, and language learning. It offers various services such as English language courses, cultural events, and academic exchanges to strengthen international relationships and enhance intercultural understanding.

British Council Service

  • Learn English
  • Take an exam
  • Study and work abroad
  • School and teacher resources
  • English, education and arts

How to make a Complaint in British Council Saudi Arabia?

  1. Identify the Correct Department: Depending on the nature of your complaint, identify the appropriate department or area of the British Council that handles the type of issue you are facing. Common areas include exams, language courses, cultural programs, and general services.
  2. Visit the Official Website: Go to the official British Council website for your country or region. Navigate to the “Contact Us” or “Customer Service” section to find information on how to submit a complaint.
  3. Review Complaint Procedures: Look for information on the website about their complaint procedures. This might include details on how to submit a complaint, the information you need to provide, and the expected timeline for resolution.
  4. Contact Customer Service: Use the contact information provided on the website to get in touch with the British Council’s customer service. This might include options like email, phone numbers, and even live chat in some cases.
  5. Provide Details: Clearly and concisely explain the nature of your complaint. Include important details such as your contact information, any reference numbers or relevant documents, and a thorough description of the issue you’re facing.
  6. Submit Supporting Evidence: If applicable, provide any supporting evidence you might have for your complaint. This could include screenshots, documents, or any communication related to the issue.
  7. Be Polite and Clear: When describing your complaint, remain respectful and concise. Clearly explain the problem and the outcome you are seeking.
  8. Document Your Complaint: Keep records of all communications related to your complaint, including emails, reference numbers, and names of customer service representatives you speak with.
  9. Follow Up: If you don’t receive a response within a reasonable time frame, consider following up on your complaint. You can ask for updates on the status of your complaint and any actions being taken.
  10. Escalate if Necessary: If your complaint is not resolved to your satisfaction, inquire about the process for escalating the issue to a higher level within the organization.
  11. Seek Resolution: Ideally, the British Council will work to resolve your complaint in a satisfactory manner. Be open to a reasonable resolution that addresses your concerns.

British Council Saudi Arabia Online Enquiry

  1. Visit https://saudiarabia.britishcouncil.org/
  2. Enter Your Name & Email Id
  3. Select Your Country
  4. Select Your Enquiry About (Arts, British Council Programme or Project, English & Exams)
  5. Enter the Enquiry Details
  6. Click Submit

British Council Group Entities

View the British Council Group Entities through the above link.

Jobs / Careers at British Council Saudi Arabia

Click here to view the job vacancies at British Council Saudi Arabia

Contact British Council Saudi Arabia on Social Media

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